Did you know that 5% of the general population accounts for about 50% of health care costs? Coined super-users, these clients struggle
to engage, burn out providers, and often have poor outcomes. For many of these clients, traditional therapy techniques
are either ineffective, or make the situation worse
and health care providers often haven’t seen the research and don’t know the strategies that work with these clients”, says Dr. Mark Carlson
, who has spoken nationally on super-users. “Fortunately, there are clear strategies
that work across approaches
that help engage clients, improve outcomes
, and lead to therapists and care providers feeling better about their work with high need clients”, Dr. Carlson continued.