Frequently asked questions
If you don’t find your question or your answer here, please submit via the form below, or simply dial us up at 952-835-2002.
What insurance do you take?
MHS accepts Medical Assistance (MA) and is in-network with most major insurance companies including Blue Cross Blue Shield (BCBS), Health Partners (HP), Medica, UCare, Preferred One, Cigna, Aetna and Metropolitan Health Plan. MHS accepts United Healthcare and Medicare for individual therapy only. Please note, not all insurances cover all programs. Please call for specific information.
Before you are seen for an intake appointment, our in-house billing specialists verify your benefits. If there are insurance questions, we give you direct help and answers rather than referring you to another party.
What if I cannot afford my co-pays or deductibles?
MHS works out flexible, interest-free payment plans for people who cannot afford to pay their co-pays and deductibles in full at the time of service. We tailor these payment plans to individual financial needs or circumstances.
Do you have a sliding fee scale?
We do not have a specific sliding fee scale.
How long does treatment take?
Length of mental and chemical health treatments vary depending on the needs and medical necessity of each individual as assessed by the Outcome Referrals WellnessCheck® and other clinical data.
How long does it take to see a therapist?
Most intake assessments can be scheduled in one to two weeks. Individuals who are appropriate for one of our treatment programs can usually start immediately.
Are you certified by the State of Minnesota to provide DBT?
Our Adherent DBT program is nationally accredited with and certified by the Minnesota Mental Health Division- Department of Human Services (DHS). In addition, MHS provides DBT in different treatment formats and levels of care in a manner that fits the American Psychological Association’s (APA) guidelines on evidence-based practices.