Frequently asked questions
If you don’t find your question or your answer here, simply dial us up at 952-835-2002.
All MHS programs are available virtually!
Here are our favorite frequent answers
If you don’t find your question or your answer here, simply dial us up at 952-835-2002.
MHS accepts Medical Assistance (MA) and is in-network with most major insurance companies including Blue Cross Blue Shield (BCBS), Health Partners (HP), Medica, UCare, Preferred One, Cigna, Aetna and Metropolitan Health Plan. MHS accepts United Healthcare and Medicare for individual therapy only. Please note, not all insurances cover all programs. Please call for specific information.
Before you are seen for an intake appointment, our in-house billing specialists verify your benefits. If there are insurance questions, we give you direct help and answers rather than referring you to another party.
MHS works out flexible, interest-free payment plans for people who cannot afford to pay their co-pays and deductibles in full at the time of service. We tailor these payment plans to individual financial needs or circumstances.
We do not have a specific sliding fee scale.
Length of mental and chemical health treatments vary depending on the needs and medical necessity of each individual as assessed by the Outcome Referrals WellnessCheck® and other clinical data.
Most intake assessments can be scheduled in one to two weeks. Individuals who are appropriate for one of our treatment programs can usually start immediately.
Our Adherent DBT program is nationally accredited with and certified by the Minnesota Mental Health Division- Department of Human Services (DHS). In addition, MHS provides DBT in different treatment formats and levels of care in a manner that fits the American Psychological Association’s (APA) guidelines on evidence-based practices.
Nearly all of our programs are available via our online Virtu-Clinic. This option allows you to totally control your environment. Same therapists and clients—just shrunk down to screen size.